Automotive Systems Portfolio/
Dealership FCA Training
Keeping your team trained and compliant isn't a one-off task — it's an ongoing obligation. From Sales Executives presenting GAP Insurance to Business Managers navigating Consumer Duty, the FCA expects every regulated role in your dealership to be covered, evidenced, and up to date.
That's where our dealership FCA training comes in. Delivered through our Learning Management System (LMS) and built specifically for automotive retail, our courses are role-specific and regularly updated — and for clients who also use our TCF Software, the LMS integrates directly to create a fully connected compliance platform.
FCA Training for Regulated Dealership Activities
Supporting Compliance with FCA Expectations
From the initial presentation of a finance product to how a complaint about an insurance policy is handled, the FCA expects your dealership to have the right controls in place — and to be able to prove it.
Our dealership FCA training is mapped directly to FCA requirements as they apply to the automotive retail sector. Pair that with the reporting and audit trail built into our LMS, and you have everything you need to evidence competence at an individual, dealership, and group level — without the administrative headache.
Building and Maintaining Employee Competence
Competence isn't something you can set and forget. As regulations change and products evolve, your team's knowledge needs to keep pace — and the FCA expects you to demonstrate that it does.
Our LMS takes care of the heavy lifting. Training renewals are managed on an anniversary basis, with automated reminders issued ahead of expiry so nothing slips through the net. Completion and assessment scores are tracked in real time, giving managers clear visibility of where each individual stands — so you always know your team is ready to sell.
Benefits of Automotive Systems Learning Management System
When you choose Automotive Systems, you get more than a course library. Our platform is built around the day-to-day reality of running a compliant dealership:
-
TCF Software integration
To prevent untrained staff completing regulated sales activity
-
Easy reporting
At individual, dealership, and group level
-
The ability to upload and record
In-house training activity
-
Automatic email and pop-up reminders
For expiring courses
-
Manual monitoring and renewal reminders
From our Client Support Team
-
Live webchat support
Available directly within the LMS
-
Fit Person reporting
-
Courses updated regularly
To reflect the latest regulatory requirements
FCA Training Courses We Offer
Our courses are designed specifically for automotive retail and cover the full range of FCA regulatory requirements applicable to the sector. Each course is assigned based on role and dealership group, so employees only complete training that's relevant to their responsibilities.
Additional LMS Features
Appraisals
For some clients, appraisal sign-off is a manufacturer or business requirement. This course requires Sales Executives to complete a supervised vehicle appraisal with a Sales Manager. Once completed, the appraisal is uploaded to the LMS and signed off as successfully completed. Renewals are managed automatically — with reminders issued ahead of expiry and access to the TCF system restricted until the appraisal is redone. Renewal frequency is set quarterly by default but can be adjusted to suit individual client requirements.
Upload and Record In-House Training
The LMS upload function allows users to log in-house training against each user's profile directly. For each entry, users select the course name, date, time spent, and document type before uploading a supporting file — accepted as a PDF, JPG, DOC, or DOCX. Uploaded documents are stored against the individual and accessible at any time from their course history page, keeping a complete record of all training activity in one place.
Ability to Conduct a Fit Person's Form
We can also conduct a Fit Person's form at a user's commencement of employment, and at regular intervals throughout, checking for:
- A declaration requiring users to confirm they have read, understood, and will abide by the FCA Principles
- Unspent criminal convictions relating to fraud
- Whether the user is currently subject to criminal proceedings
- Civil proceedings and County Court Judgments (CCJs), including follow-up questions on the value and number of CCJs or judgement debts
- Bankruptcy, insolvency, or voluntary arrangements
- Misconduct or malpractice investigations
- Conflicts of interest, such as outside business interests or employment
- Any circumstances that could give rise to allegations that the company has failed to fulfil its professional duties
If any question is answered "yes", this is automatically emailed to the client's Compliance Management team for review.
Monitoring Competency Across the Dealership
Knowing your team has completed their training is one thing. Being able to prove it across every role, every location, and every renewal cycle is another. That's where our LMS makes the difference.
Sales Managers and Compliance Managers get a consolidated, real-time view of training status across every user and every site. Automated reminders flag expiring courses before they become a compliance issue, and competency reports at individual, dealership, and group level are available at the click of a button. For clients who also use our TCF Software, unconfirmed competence automatically restricts access to regulated sales activity — a seamless control that runs in the background without adding burden to your team.
Why Choose Automotive Systems for Dealership FCA Training?
Automotive-Specific FCA Training Expertise
Training content written specifically for automotive retail, updated in real time as FCA requirements change.
Flexible Training Delivery and Management
Courses accessible from anywhere, at any time — with virtual and in-house delivery options also available.
Bespoke Training Content and Product Modules
Tailored course content built around your products, lender relationships, and in-house training requirements.
Integrated Competency and Compliance Management
Training, regulated access, and sales reporting managed within a single connected platform.
Over 2,500 users carry out their automotive compliance training through our LMS, supported by more than 130 bespoke courses. We're ready to help your team do the same.
Book a demo today and see our Learning Management System in action.
STREAMLINE & ENHANCE PERFORMANCE WITH
A flexible platform that works the way you need
Built on a flexible and fully supported platform, specifically designed to be beautifully simple and easy to use while maintaining compliance in a multitude of areas.
LETS TALK
To build stronger dealerships...
Partner with the Best
