Automotive Systems Portfolio/
Automotive Dealership Training & Learning Management
A Tailored Training Service, When & Where You Need It
We’re always working to improve and fine-tune the service we offer to our clients, and we make it possible for them to do the same. Our training provision covers areas such as sales, F&I and FCA Regulations, and can be delivered online, via virtual video or in-house. It’s a truly tailored service – the training you need, delivered when, where and how you need it.
All of our FCA Regulatory and SAF Competence Training comes with the benefit of a Lock-down Facility when used alongside our FCA Regulatory Software (TCF system) meaning that none of your employees will be able to sell vehicles without being fully competent.
We are industry-leading experts in this area and are in regular contact with the FCA responding immediately to regulatory changes.
Solo Sales Training
Automotive Systems provides flexible and bespoke automotive sales management training packages; our solo sales training will ensure your staff are given the one-on-one time they deserve. This type of training means the individual needs of staff are identified and met.
This can be delivered through our online training portal (LMS) which is directly linked to the TCF system to ensure competency and compliance before allowing access the TCF system. The system also controls the renewal of training and competency on an anniversary style basis which sets reminders to all regulated staff of their need to always remain competent.
Group Sales Training
We offer group sales development workshops to make certain your team is working and communicating as consistently and professionally as they can, and to ensure all your team members are ultimately on the same page.
SAF Competence Training
We can also offer a platform for SAF Competence Training so that your teams only need to rely on one portal for their training needs. Any in house or virtual training an individual completes can be uploaded with a time taken into our training platform, which along with our online courses can be viewed in our management reporting suite.
Sales Training
Here at Automotive Systems, everything we do is bespoke and designed to work with clients existing systems, processes and structures. We appreciate the fact that each client will need their own unique sales solutions, up to and including tailoring training to meet the requirements of specific individuals within a company. In this way the training delivered will be custom built to maximise the impact of performance management.
Our industry experts can deliver the tailored training workshops you need either in-house or virtually. Whether the sales training in question is delivered in a one-to-one format or as a group based activity, we can guarantee outstanding results and a notable uplift in your team’s performance.
FCA Regulatory Training
Any company that sells or offers insurance products must be authorised by the Financial Conducts Authority (FCA); therefore every business is responsible for ensuring it's individuals are and remain proficient in the work that they do, the products that you offer and the ever-changing compliancy regulations that they need to adhere to.
Our FCA regulatory courses cover all of the areas affected by the FCA legislation as it applies to solely the automotive retail sector. We also provide insurance product specific courses based entirely on the products you offer.
What Are The Benefits Of Using A Training & Learning Programme?
Compliance – Staff remain FCA-compliant with clear roles and responsibilities
Organisation – Structured training plans streamline processes across the business
Customer Satisfaction – Better-trained teams deliver improved customer experiences
How Does The FCA Measure Training & Learning?
The FCA outlines a structured approach to assessing and maintaining employee competence in regulated environments. This process can be broken into five key stages:
Define Adequate Competence Levels
Establish internal standards of what constitutes "adequate" competence for each role. This should include clearly outlined responsibilities and expectations, with criteria tailored to your dealership’s specific needs.
Assess Employee Competence
Determine how much or how little training each employee requires. Assessment methods include mock exams, product and market training, and practical, role-specific evaluations.
Maintain Competence
Ensure ongoing employee development through continuous training, especially when regulations, products, or markets change. The TCF Learning Management System (LMS) monitors FCA Continuing Professional Development (CPD), requiring each relevant employee to complete at least 15 hours annually.
Provide Supervision
Ensure that employees are supported by appropriate supervision. Supervisors must be competent to oversee regulated activities, and the level of supervision should reflect the employee's current competence level, with closer oversight provided until adequate competence is reached.
Confirm Certification Requirements
Check if any formal certifications are required before staff perform regulated activities. Certification requirements depend on the employee’s role and responsibilities, not just their job title. Typically, employees have up to 48 months from starting a regulated role to complete the necessary qualifications.
Real-Time Visibility of Dealership Training Progress
Our Training and Learning Management platform presents a consolidated view of every course your dealerships are enrolled in — from FCA Sales Advice and Consumer Duty, GAP Insurance to SAF Competence modules and more— with completion status, test scores, and certification tracked in real time. Courses can be bespoke and dealership-specific, designed around your team’s unique needs. The system also automatically tallies CPD hours per individual, providing you with clear evidence of ongoing professional development.
Advantages of Our Learning Management System
Automatic Email Reminders
Prompt completion of expiring courses prior and post expiration.
Accessible Learning Suite
A fully accessible learning suite including training material and courses that can be accessed from anywhere at any time.
Training Status Monitoring
Quick report generation enabling Sales and Compliance managers to check the training status of each user. This includes to ability to check each user has completed their 15 hours per annum CPD training requirement.
Provider of SAF Equivalency Training
Up-To Date Training Courses
All courses are kept up to date in real time with the latest information meaning that our clients do not need to worry about amending, re-organising, reprinting or storing physical training material or courses.
Streamline In-House Training
Ability for managers to record and upload any in-house training; also we connect with the FLA to provide SAF accreditation for our clients ensuring that dealership employee's training is all in one place.
Webchat Support
Helpful and Knowledgeable webchat support is available whether a user needs advice on navigating the system or require support mid-test.
Tailored Courses
All courses provided are designed and assigned specifically for the user's job role and the dealer group in which they work for.
STREAMLINE & ENHANCE PERFORMANCE WITH
A flexible platform that works the way you need
Built on a flexible and fully supported platform, specifically designed to be beautifully simple and easy to use while maintaining compliance in a multitude of areas.
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