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Biometric Verification for Automotive Dealerships

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As fraud becomes more sophisticated, dealerships must verify customer identities with greater accuracy to stay protected. That’s where our biometric verification comes in. This feature, built into our TCF Software, provides dealerships with a secure, intelligent way to complete identity checks that meet FCA expectations.

It adds another layer of protection for both the business and the customer. We’ve partnered with Onfido to deliver biometric ID and driving licence checks directly within the platform, ensuring verification is accurate, secure, and aligned with regulatory standards.

Built for Dealerships, Powered by Proven Tech

Our biometric verification is powered by Onfido, trusted by banks, fintechs, and global enterprises for secure identity verification. With this proven technology inside your dealership software, you get reliability you can trust, without adding complexity to your team’s workflow.

All biometric data is processed securely in line with GDPR requirements, giving you and your customers peace of mind. As FCA regulations evolve, our solution keeps you ahead—so your compliance processes are always up to standard.

It blends facial biometrics with document checks and real-time database analysis, helping you confirm identity in seconds.

Beautiful woman and eye with digital biometric scanning and data analysis. Face detection and scanner. Concept of face id and artificial intelligence

Key features include:

Live biometric authentication with liveness detection to confirm the person is physically present

Instant ID document checks, including passports and driving licences, with worldwide licence check compatibility

Real-time data cross-checks using multiple signals and secure databases

Integrated reporting that ties in with the wider TCF Software functionality

Benefits of Biometric Identity Verification

Our biometric verification is fully integrated into the TCF Software. It helps streamline compliance processes and keeps things straightforward for your team. This support for day-to-day compliance tasks adds no extra complexity, giving your compliance team confidence that identity checks are always completed to a high standard.

  • Stay FCA-compliant

    With a clear audit trail for each verification

  • Reduce exposure to fraud

    Through enhanced ID checks

  • Improve customer experience

    With quick, mobile-friendly checks

  • Supports remote and in-house sales processes

    with fully digital verification

  • Save time and admin effort

    by automating key parts of the verification process.

  • Stop fraud before it happens

    detect false documents, impersonation attempts, or inconsistencies.

  • Go beyond paperwork

    Facial recognition confirms who your customer really is in an instant, not just what documents they present.

Identity verification completed. Customers use smartphones to verify identities through online applications for financial transactions and subscriptions member on platform.

How Our Biometric Checks Work

Our biometric verification process is usually carried out in the dealership, but where a customer can’t attend in person—for example, if they’re purchasing a vehicle from a distance, the entire process can be completed remotely with ease.

The customer receives a secure link

via SMS or email

They upload a photo of their driving licence

Onfido’s AI-powered technology runs instant document and biometric checks

A clear pass/fail result is generated

and our TCF Software will indicate whether the verification has been approved, with supporting documentation for audit

Next steps are triggered automatically

Once approved, sales executives are notified and continue with the sales process confidently. Any concerns are automatically flagged. If a verification fails, ASUK provides a clear set of recommended actions to help your team resolve the issue—offering step-by-step guidance through the resolution process to ensure compliance is maintained

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STREAMLINE & ENHANCE PERFORMANCE WITH

A flexible platform that works the way you need

Built on a flexible and fully supported platform, specifically designed to be beautifully simple and easy to use while maintaining compliance in a multitude of areas.

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